Troubleshooting of various components and capability to pinpoint the faulty server/component quickly.

Proficient in troubleshooting Windows/Linux Server, Network troubleshooting (using wireshark).

Experience with Application Management with Troubleshooting.

Experience with Windows Mobile Access Gateway Proxy, UAG (Unified Access Gateway-Content Gateway), Workspace ONE Access (vIDM).

Experience with Email Management using Powershell.Experience in Deployment and Upgrade of core-components.In-depth knowledge on core-components: Console-Server, Device-Services Server, Database Server.Technical Certification (VMware Certified Professional - Desktop and Mobility (VCP-DTM) or VMware Certified Professional - Digital Workspace (VCP- DW), with at least 5 years relevant experience.Maintain a broad technical understanding across VMware End User Computing products/technologies.Installing, configuring and maintaining a scalable and high availability virtual environment utilizing VMware Horizon View 7.x with AppVol, ThinApp, UEM, and Workspace ONE Access.Technical support experience for VMware Workspace ONE environment and associated applications.

Experience integrating audit-like data (logs/alerts) relating to mobile based policy violations into an agency enterprise SIEM tool.

Basic understanding of networking concepts (TCP/IP, load balancing, firewalls, switching, routing, wireless, VPN, DNS, etc.).

Knowledge of Apple OS, Apple Configurator, Android and DEP.

Working knowledge of mobile and desktop operating systems (Android, iOS, MacOS, Windows 10).

Enterprise-level implementation of Mobile Device Management (MDM) and/or Mobile Application Management (MAM) processes, tools, or technologies.Experience with designing and Implementing VMWare Workspace ONE, including migrating users/data from other MDM systems.

Uag airwatch